Regan DiCarlo

Regan DiCarlo is the Owner/Operator of RAD Auto Shop, an auto dealership based in Pittsburgh, PA, that sells used automobiles at various price points to meet the needs of a diverse range of car buyers. He has always had a passion for cars, and owning his auto service and dealership business has allowed him to give back to his community meaningfully.

As a locally owned and operated auto dealer, he strives to be the best car salesman in the community by offering a high-quality inventory of used vehicles at competitive prices. He and his staff emphasize customer service and pricing transparency to help as many individuals and families as possible own reliable transportation.

A successful entrepreneur and an avid outdoorsman, he has enjoyed the financial rewards of running RAD Auto Shop while maintaining the flexibility to support his close-knit family and pursue his passions for golf, downhill skiing, and cooking.

Vision for RAD Auto Shop

Of all the achievements in Regan's life, he is most proud of his car business, which has continued to see increasing customer volume, inventory, and sales. Early on, he offered various used automobiles in good condition, ranging from $3,000 to $20,000. In this category, he knows he can help many potential car buyers that traditional auto dealerships tend to overlook. These include college students, families looking for a second vehicle, people with little or no credit history, and those on a fixed income, like seniors and people with disabilities.

A Customer-Focused Car Dealership

He understands the true importance of a vehicle for prospective buyers. It is likely the most significant investment most families make, second only to buying a home. He dispels the old myths plaguing car dealerships and prioritizes being as transparent as possible concerning his inventory of used vehicles, costs, and fees. Regan enjoys building relationships with new customers and values the repeat business and customer referrals RAD Auto Shop receives.

The highlight of his sales day is when he can demonstrate to his customers the new technology and functionality available in modern automobiles. These include advanced safety features, heads-up displays with touchscreen capabilities, and many intelligent sensors that monitor the car's tire pressure, avoid road obstructions and pedestrians, and even enable vertical parking - hands-free.

Selling Cars the Right Way

He knows there are many ways to run a business but fewer ways to run a business correctly. He established this principle early on and decided that if his company were a success, it would be due to selling cars correctly. After focusing on the low to mid-level car buyers market, he gathered an inventory to supply dependable vehicles to the community.

He works to ensure he communicates with each customer to identify what they truly need in a used vehicle. Regan is often motivated to find his clients a used car that exceeds their expectations in value and features. Every used auto dealer must deal with the challenges of vehicles with hidden mechanical issues or manufacturer recalls. Investigating and resolving these grievances are part of selling cars the RAD way!

He also stays current on auto industry trends, including times when the demand for used cars is extremely high due to supply chain or auto manufacturer problems that affect the delivery of new vehicles. He always works hard to find new purchasing channels to keep a good inventory of used cars for his customers and remain competitive against the burgeoning online car dealership markets.

Personal Life

Regan has many hobbies and enjoys outdoor sports and adventures shared with his family and friends. He believes that staying active and engaged in all parts of life is essential to managing stress, especially in a business where competition for a limited and local market share can be unrelenting. Beyond the physical and mental benefits of an active lifestyle, he has found that the outdoors makes him happier and helps him maintain a positive outlook.

One of his greatest pleasures is playing golf with his family, especially when he and his father can play together. His father, who faces challenges with MS and has special needs, loves golf outings with his son. The two of them have developed unique strategies, including laughing and joking the entire time while he drives his father to each hole and assists whenever needed. His father's inspirational story of a positive attitude and a resilient spirit in the face of a chronic disease drives him to always do his best with the gifts he has been given.

He also has a passion for traveling and skiing. He and his family have enjoyed many trips to ski the mountain slopes in Vail, CO, and he attributes his fearless attitude in business to some of his downhill skiing experiences where he successfully overcame the fear of speed, falling, or hitting an obstacle. Today, Regan still spends much time with his close family, often sharing cooking duties with his mother, who has taught him how to prepare many of their family's signature recipes.

His journey with RAD Auto Shop, his commitment to customer satisfaction, and his rich personal life filled with outdoor adventures and family bonding define him as a remarkable individual dedicated to excellence in his professional and personal spheres.